COMPANY Management is committed to assuring the quality of services through a quality management system, quality review and open consultation with clients and other stakeholders.
Our quality objectives are focused to meet or exceed our customer requirements and expectations in a proactive, professional and cost effective manner and ensure that objectives are established at relevant functional levels to meet the needs of COMPANY.
This also includes all applicable legislative and other regulatory requirements.
To achieve this objective COMPANY will:
• Establish and maintain a Quality Management System in accordance with ISO 9001:2015
• Set objectives and targets to measure our performance and identify risks and opportunities for improvement
• Provide adequate resources to continually review and improve our business process
• Encourage all people to integrate quality management into the way we work and promote its application as a method for continual improvement within their area of responsibility
• Encourages environmental awareness for the services rendered towards the customers
• Actively seek performance feedback from our customers and address opportunities for improvement that are identified. COMPANY will make this policy available to all interested parties.
This policy will be reviewed annually by top management and where deemed necessary will be amended and re-issued.